Home Delivery

We are delighted to be able to offer you free Home Delivery and ‘Click and Collect’

Contact Free Home Delivery is available to residents in the Casey Cardinia Community, contact free via Australia Post.  This is a free service

To be eligible for Home Delivery you must hold a CCL membership, and live within the Casey Cardinia region 

We will process orders as quickly as we can, however please be patient with us during busy periods and expect your parcel to take up to 2 weeks to arrive.

If you select a ‘Librarian’s Choice’ our staff will do their very best to include items based on what you like. This service is very popular and we might not be able to get your exact request, but our incredible staff will still find things to keep you entertained at home. 

Contact Free collection of library items is available Monday to Friday, 10am – 4pm.

Pickup of holds does not require a click and collect request – just head to your selected library when you are notified your holds are ready.

To use Click and Collect, simply place your order for a “Librarian’s Choice” (where we select items based on your interests) by logging into your account on our website and follow the prompts. You will get a notification via email or text when your order is ready for collection.

Please don’t come to the library to collect your order until you get this notification, if you are unsure, please call Customer Care on 1800 577 548

For more information on our Click and Collect services, check out our video below:

How do I place my order?
on this website and choose your own items or ask for a “Binge Bag” and our friendly staff will pick a collection of items on your behalf, based on your interests. 

OR Call Customer Care on 1800 577 548 and they can place your order.  Find out more about Home Delivery and Click and Collect by clicking the links below:

Home Delivery Frequently Asked Questions

Click and Collect Frequently Asked Questions