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Library Membership

member browsing shelves

Membership is FREE and available to all no matter where you live.

Join online or at one of our libraries and get access to library items as well as a great range of online resources including ebooks.

You can return to any Casey Cardinia library branch 24/7 – chutes are always open – and place holds on items that aren’t on the shelf via the catalogue or download our app.

Find out more below:

Membership is FREE and open to everyone, no matter where you live. You can join by visiting any one of our libraries and showing some identification.

You also need to accept the Conditions of Membership and Code of Conduct. Members under 18 years of age need a parent or guarantor to accept the conditions on their behalf.

Members of Libraries Victoria libraries can use their existing card to borrow at our libraries.

Online membership
Join online and get immediate access to Casey Cardinia Libraries’ online resources.  With your WEB membership number you can also place holds on library items, but to collect holds or borrow  you will need to upgrade your membership to a full library card.  This can only be done at the library – talk to library staff when you next visit the library.

Note: You can’t join online if you already have a membership.  Please contact us if you have any problems with joining or using your existing membership.

Organisational Membership
This type of membership is available to organisations such as preschools, primary schools, secondary schools, and childcare centres. Organisational-membership form.

Lost card
A lost library card should be reported as soon as possible to your library, to stop it from being used by someone else. To replace your library card, pop into the library with proof of ID. It will only take a couple of minutes – there is a small fee of $3.30.

Renew your membership
Library cards expire after three years.  To renew your membership, staff need to confirm your details.  You can do this at your library, or byphone/email/web query – please ensure you have your library card number or Identification on hand.

Your library card provides access to:

4 week loans with no limit on number of items:
Books
Talking books
Kits
CD-ROMs

2 week loans
Unlimited magazines
20 DVDs
20 Music CDs
10 e-Books and 10 e-Audiobooks from Borrowbox
15 e-books and/or e-audiobooks and unlimited magazines from Libby (Overdrive)

In total, a member can have a maximum of 200 physical items on loan at any one time.

Downloads:
Unlimited from Press Reader
5 songs per week – Freegal

Streaming
Videos – 10 plays per month from Kanopy
Music – unlimited streaming from Freegal

Online Resources
Many more online resources including newspapers, children’s activities, language learning, online learning, tutoring and car manuals.

Renewals
Most items can be renewed twice, unless they are on hold for another borrower, or are too far overdue. Top Titles cannot be renewed.  Renewals can be done in person, by phone, or online via the catalogue or library app – login in with your library card and password.

It’s important to return your items on time so that other members are able to enjoy them.

If you have opted for email or SMS notifications, we send automated courtesy reminders before the due date.

If you have overdue items your borrowing rights will be restricted and where an item is lost or not returned, you will be billed for the replacement cost.

As a member of Casey Cardinia Libraries you can borrow items from any of our branches. We also have external return chutes at each branch, which are open 24/7.

If you have loans from a library that is part of the Libraries Victoria Consortium, you can return them at our libraries.  

You can opt in to keep an online history of the items you have borrowed previously.

If an item you want is not available at your library, you can place a hold on it.

This is a system request to have a copy of that item sent to your local library for you, when a copy is available.  Holds can be placed on most CCL items and those belonging to other library services in our catalogue.

Popular items will have many holds, so you will not get them quickly, but for all holds we notify you when they arrive for you to collect.

You can be notified by email, SMS, telephone or mail – contact your library to organise your preferred option.  Items are held for 8 days from the time they arrive for you at the library.

To place a hold

Go to the library catalogue
Click on Login at top right and login with your library card and password
Search for items in the catalogue
When you find an item, check to see where it is
If it is not available at your library or all copies are on loan, click the Place Hold button to the right
In the pop up box, change the pickup library if required and then click Place Hold
Click OK to acknowledge the hold has been placed
You will be notified when the item is ready for you to collect from your library

When you are notified holds are ready, you can collect them from the pickup library hold shelves or request home delivery